Terms & Conditions

Client agrees to pay all Creative Color­ expenses plus a 20% fee on all cancelled orders (i.e., art charges, restocking and shipping fees, etc.).  Prices do NOT include delivery fees, installation fees or sales tax except where specifically spelled out in the body of the proposal.  All goods are sold F.O.B. shipping point.

If you have further questions or would like to discuss your project in greater detail, please contact us at 952.746.4164.

Creative Color procedures for receiving and preparing artwork, producing projects are provided in the following sections. Please review this information.  

Creative Color will take all steps necessary to meet all turnaround times and delivery dates. However, delivery date is not guaranteed and is subject to unforeseen delays in delivery service, equipment breakdowns, illness, etc. Turnaround times do not include weekends/holidays and are dependent upon our receipt of the necessary customer written approvals (i.e., fax proof, color proof).

Creative Color does not guarantee or warrant any work on client provided materials that are not on Creative Color’s quality assurance list and provided by Creative Color.

Standard payment terms are one-half (1/2) down upon acceptance of this bid proposal, with the remaining one-half (1/2) COD. Projects will not be scheduled for production until after down payment, signed proposal acceptance, and artwork that meets Creative Color specifications is received.  Other payment arrangements must be approved by our accounting department prior to the project being scheduled for production.  A monthly finance charge will be assessed on all unpaid bills over 30 days.

Client is 100% responsible for the accuracy of submitted artwork and/or layouts and that client’s artwork meets Creative Color’s current art specifications. Client is also responsible for obtaining all appropriate permissions and/or rights to use images contained in client’s project. Client is responsible for verbiage and spelling contained in the project. If Creative Color is required to make changes or corrections on client’s submission, additional charges may result and delivery date cannot be guaranteed.

Both parties acknowledge that exact color reproduction cannot be guaranteed. Colors will be as close as possible to those colors proposed herein. Creative Color accepts no responsibility for color variations between submitted images and final product. When working with non-standard materials/production methods, Creative Color cannot guarantee the results nor can we guarantee production results on client-supplied material.

All articles made or distributed by Seller are inspected before shipment.  Any claim that is to be made by the Buyer must be done in the manner below. Seller will repair or replace the nonconforming goods, at seller’s sole option, unless otherwise agreed by Seller in writing. Seller makes no warranties, expressed or implied, including but not limited to implied warranties of merchant-ability or fitness for a particular purpose. In no event shall Seller be liable to Buyer for incidental or consequential damages.

Buyer must commence any action for breach of contract or sale within 30 days of receipt of the product.

Buyer must make Claims for shortages, defects, and nonconforming goods in writing within ten days of receipt of the goods; no claims made after the expiration date of such period will be entertained or allowed. Such writing shall state with particularity all material facts concerning the claim then known to Buyer. Buyer shall hold the goods complained of intact and duly protected until further notice from Seller. Buyer shall in no event return any goods to Seller unless expressly authorized to do so by Seller.